FAQ

All ticket sales are final. 

Cancellation: Performances at the Nash Family Jackson Amphitheater are a rain or shine event. In the event of cancellation due to inclement weather or other peril, refunds will be available and automatically processed. Do not request a refund through Eventbrite in the event of a cancelled and non-rescheduled concert as this will delay your refund process.

Reschedule: In the event of a postponement and reschedule of an act due to inclement weather or other peril your original ticket will be honored at the rescheduled concert. If you are unable to attend the reschedule date, your tickets may be transferred to another show in 2024. 

Refunds: Except in the case of a cancellation of an act that will not be rescheduled, all ticket sales are FINAL and tickets are NON-REFUNDABLE. If you have purchased tickets and cannot attend for any reason, call Chylece Head, Amphitheater Coordinator at 234.258.5003 prior to the show in question to have your tickets transferred to another show. Tickets you have purchased to a concert you can no longer attend may be transferred to another non-sold out concert in 2024 by emailing Amphitheater Coordinator Chylece Head at chead@jacksontwp.com by noon the day prior to the concert. (Tickets for the 9/7/24 concert may be transferred to a 2025 Summer Concert Series concert if the request is made via email by noon on 9/6/24.)

Requests for refunds or ticket transfers after the transfer request deadline WILL NOT BE HONORED. 

All performances are subject to postponement, delay or cancellations due to rain or severe weather conditions. In the event of inclement weather, an announcement will be made on stage by the Nash Family Jackson Amphitheater Venue Manager prior to or during a performance as well on the Amphitheater’s Facebook page. 

• All bags and other containers brought into the Nash Family Jackson Amphitheater are subject to reasonable and courteous search.
• Coolers are not permitted in the Nash Family Jackson Amphitheater except for Jackson High School Band Concerts, Movies in the Park and kid’s programming events.
• Bag chairs must be removed from their bag prior to entry into the venue.
• Excessively large bags may not be brought into the venue.
• Alcohol may never be brought into the venue for any reason.

• The Nash Family Jackson Amphitheater uses Eventbrite for all ticket sales. Tickets can be purchased for the 2024 Summer Concert Series concerts through this website - the link to purchase tickets on Eventbrite is on the home page of this website. Each ticketed concert description also contains a link to Eventbrite.
• You can also purchase tickets by visiting Eventbrite's website directly using this link:  2024 Nash Family Jackson Amphitheater Summer Concert Series Tickets.
• Tickets are not sold at the gate. If you arrive at the Nash Family Jackson Amphitheater without tickets you will be instructed to purchase tickets through Eventbrite using your cell phone and credit/debit card. A QR code is posted on-site that you can scan to take you to the ticketing site on your phone.
• Recommendation: If you are making a last minute decision to attend a Summer Concert Series concert that requires a ticket, it is highly recommended that you visit our website at www.jacksonamphitheater.com/events or to Eventbrite's website directly using this link to purchase your tickets before leaving to go to the venue. Internet coverage is required to purchase tickets and coverage is oftentimes spotty near the venue depending on your cellular carrier and public wi-fi is not provided at the venue.
• All tickets are digital and can be scanned for entry into the venue from your phone. If you desire, the tickets can be printed out at home for presentation at the gate.
• The Eventbrite app is free and can be used on both iPhone and Android. Using the Eventbrite app to purchase and manage your tickets makes managing tickets easy.
• Kids age 10 and under do not require a ticket.
• Weekday Concerts and Community Celebration Concerts are free and no ticket is required.

General Admission tickets have seating anywhere in the venue where there is grass. You must still bring a chair or blanket, as no seats are provided. General Admission are the sections outlined in yellow on the map below.

Front Stage tickets have a seating area on the concrete right in front of the stage. The vantage point is lower than the stage so the viewer will may have to look up to view the stage. You must bring a chair to sit in this section, as no seats are provided. Front Stage is the section outlined in green on the map below.

View a larger version of this map here.

• Parking is FREE.
• View our parking and amphitheater map here.
• Handicap designated parking is available in Parking Lot A (Amphitheater lot on east side of the venue).
• Motorcycles must use standard vehicle parking.
• No camper, trailer or recreational vehicle parking is permitted at the Nash Family Jackson Amphitheater.
• At Jackson Township’s discretion, the adjacent parking lot and/or other public streets or spaces may be closed and/or restricted in connection with events at the Nash Family Jackson Amphitheater or otherwise. Jackson Township reserves the right to require event organizers to allow for sufficient alternate parking, including handicapped spaces as required by law.

• To ensure the safety and security of the Nash Family Jackson Amphitheater and its users and guests, access to certain areas of the Amphitheater may be restricted or prohibited.
• The STAGE, STEPS LEADING TO THE STAGE, RAMP ADJACENT TO THE STAGE, AND THE HALLWAY BEHIND THE STAGE ARE PROHIBITED AREAS FOR ANYONE EXCEPT FOR JACKSON TOWNSHIP AUTHORIZED PERSONNEL.

• Blankets and lawn chairs are welcome in designated areas.
• Pop-up tents, canopies, umbrellas and other shade structures are not permitted at the Nash Family Jackson Amphitheater without specific, prior written permission from Jackson Township.
• There is no permanent seating at the Nash Family Jackson Amphitheater. Jackson Township has the right to restrict access to seating areas and walkways, entrances, exits and parking areas, and to designate certain types or areas of seating (e.g., VIP, chair, standing, ticketed or other types or areas of seating), as is advisable in its discretion.
• No seating or chairs are allowed:
  • In aisleways or walkways
  • In front of entrance/exit gates
  • Other areas as deemed not allowed by Jackson Township officials.
• No spikes, stakes or other items may be pounded, pressed, or otherwise put into the ground inside the Amphitheater without the express permission of Jackson Township due to underground cables and lines.

• Smoking and vaping is STRICTLY PROHIBITED at the Nash Family Jackson Amphitheater, both inside the venue and in the areas inside North Park that surround the Nash Family Jackson Amphitheater, including the parking lots.

• Guests may not bring food or drinks into the Nash Family Jackson Amphitheater during the 2024 Summer Concert Series concerts.
• Food and drink vendors will be available at select events. Check our Nash Family Jackson Amphitheater Facebook Page for more information regarding the vendors at each event.
• Alcoholic beverages can be purchased using credit or debit cards only. No cash shall be accepted for alcohol purchases. (Guests may tip in cash, but alcohol has to be paid for using a credit or debit card.)
• The only alcohol permitted at the Nash Family Jackson Amphitheater must be purchased from vendors inside the venue. Alcohol may not be brought into or removed from the Nash Family Jackson Amphitheater. 
• The sale or possession of alcohol may be prohibited during certain times and for certain events at the discretion of Jackson Township.
• Any person exhibiting signs of impairment may be denied service.

• No pets or other animals, excluding service or companion animals permitted by law, are permitted at the Nash Family Jackson Amphitheater.
• Pets are not permitted in North Park, which includes the Nash Family Jackson Amphitheater and surrounding parking lots.

• Possession of a firearm in the Nash Family Jackson Amphitheater is prohibited by Federal law. The Amphitheater is within 1,000 feet of Jackson Local Schools property.
• The possession of firearms is prohibited, subject to certain exceptions set forth in Ohio Revised Code §2931.121.
• No weapons of any kind are permitted in and around the Nash Family Jackson Amphitheater.

• A permanent, handicapped-accessible restroom structure is available inside of and on the south side of the venue, nearest the library. Please ENTER this building on the WEST (Library) side and exit on the EAST (Food Truck) side.
• Portable restrooms are available for use inside the Nash Family Jackson Amphitheater fenced area.
• A permanent, handicapped-accessible restroom structure is available in the parking lot on the east side of the Nash Family Jackson Amphitheater.
  • Guests who wish to use this restroom should wear their wristband during ticketed concerts so they will be granted reentry back into the venue.
  • Guests who use this restroom must leave their alcoholic beverage inside the venue, as alcohol shall not be removed from or brought into the premises.

• No open flames, pyrotechnics or fireworks are permitted at the Nash Family Jackson Amphitheater without the prior written approval of Jackson Township.
• Grills, smokers, fryers and like objects are strictly prohibited within the Nash Family Jackson Amphitheater and the adjacent parking lot.

These items may not be brought into the Nash Family Jackson Amphitheater:

• Weapons
• Fireworks
• Pets (animals assisting the disabled are welcomed)
• Alcohol
• Umbrellas
• Canopies or other shade structures
• Coolers

• No signage or other item or material may be hung, nailed, glued, affixed or otherwise attached to any surface or portion of the Nash Family Jackson Amphitheater.
• No signage or any other item or material may be displayed using any type of ground stake without the prior, written permission of Jackson Township officials. Underground cabling may be damaged as a result of placing items in the ground inside the venue.

• Nash Family Jackson Amphitheater guests and occupants are expected to be respectful of other guests and their property and surroundings, as well as their enjoyment of events, and to conduct themselves in a manner consistent with courtesy, common sense and all laws. Abusive, profane, disrespectful or otherwise objectionable or discourteous conduct may be referred to the Jackson Township Police Department and/or other law enforcement agencies to address such conduct according to law.
• Please do not move chairs, blankets or possessions that belong to other guests.

• Jackson Township reserves the right, without public notice, to waive, modify or supplement these Rules and Regulations from time to time and for specific events, at its discretion. Any waiver of a rule or regulation set forth herein shall not serve as or be deemed to be general waiver of such rule or regulation or any other rule or regulation herein.
• Violation of any rule or regulation set forth herein may result in ejection from and/or restriction of future access to the Nash Family Jackson Amphitheater by Jackson Township, Jackson Township Police or Fire Departments, and/or Jackson Township officials.

The ongoing COVID-19 pandemic is an extremely contagious disease that can lead to severe illness and death. Nash Family Jackson Amphitheater guests, ticket holders, and other invitees (collectively, the “Guests”) participating in activities at Jackson Township facilities are vulnerable to contracting COVID-19, especially the elderly and those with underlying medical conditions. There is an inherent risk of exposure to COVID-19 in connection with attending events at the Nash Family Jackson Amphitheater, and Guests assume such risk when engaging in attending events at the amphitheater.

The Board of Trustees urges all Guests to inform themselves of the inherent and assumed risks associated with the COVID-19 pandemic. The Board of Trustees understands this is a difficult and trying time in many ways for all of us and the personal sacrifice that each of us is making. The Administration is here to help and we ask for your assistance in return. Jackson Township is a fantastic community and we will get through this by working together.